Dapac is a unique purchasing center in Spain focused on improving the competitiveness of the specialized pet food channel. Our goal is to develop an exclusive and competitive portfolio of food and supplements for our partners and associates.
Since its inception 16 years ago, Dapac has had a distinctly global focus. With suppliers in more than 20 countries and distributors in over 50 cities across the country, DAPAC strives to be the benchmark in the national pet food supplier market.
A warehouse with more than 5,000 square meters, a catalog of more than 5,000 items , and the automation of all production processes allow us to continue growing steadily.
All of this is independent of the sector's major multinationals . Quality and exclusivity guarantee the competitiveness of our team of distributors.
PROJECT OBJECTIVE
ERP implementation for process improvement.
Implementation and development of a new website with a modern design, easy navigation, and increased functionality, providing a better user experience during the purchasing process.
Development of a customer section so they can access all their information related to order history, invoices, rates, and other information of interest.
RESULTS
At the customer level: Positive user experience through a practical, dynamic website with simple and intuitive navigation.
Internally: Improvement at different levels:
Receiving and preparing orders
Administrative and accounting procedures
Advantages when evaluating and making decisions in the purchasing department